Nature Lion Inc. ("Shyne Coffee", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit shynecoffee.ca.

Information We Collect

We collect information you provide directly to us, including:

Name and contact information (email address, phone number, shipping address)
Payment information (processed securely through our payment providers)
Order history and preferences
Communications with our customer service team
Information you provide when leaving reviews or feedback

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send you order confirmations and shipping updates
Respond to your questions and customer service requests
Send marketing communications (with your consent)
Improve our products and services
Prevent fraud and maintain security

Information Sharing

We do not sell your personal information. We may share your information with:

Service providers: Companies that help us operate our business (payment processors, shipping carriers, email service providers)
Legal requirements: When required by law or to protect our rights

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings.

Data Security

We implement appropriate security measures to protect your personal information. Payment information is encrypted and processed through secure, PCI-compliant payment providers. We never store your full credit card details.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications at any time
Withdraw consent where we rely on it for processing

Marketing Communications

You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email, or by contacting us directly. Please note that you may still receive transactional emails about your orders.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Nature Lion Inc. (Shyne Coffee)
Brantford, ON, Canada
Email: support@shynecoffee.ca